Terms and Conditions

Introduction

Please read the terms and conditions carefully before starting, and by using any of the different Aroma Drinks Store products, you acknowledge your agreement to any of the terms and conditions listed below. If you do not agree to any of the terms and conditions listed below, please stop using the Aroma Drinks Store services and any of its different media channels. Aroma Drinks Store reserves the full right to modify, change, or update these terms and conditions at any time, and such modifications, changes, or updates shall be binding on you automatically and at that time.

Definitions

Definition of some terms that may appear in these Terms and Conditions unless the context of the Terms and Conditions requires otherwise:

  • Aroma Drinks Store: It is a project wholly owned by Drinks Aroma General Trading LLC and is concerned with selling coffee and coffee products, their accessories, beverage flavors, juices, and cakes. It also includes exhibitions, conferences, and various commercial and community activities that fall under this name.
  • Aroma Drinks Store Services: Any service provided by Aroma Drinks Store and bearing its official brand, in any media such as the Internet, newspapers, magazines, mobile phones, exhibitions, and any other media.
  • Membership in the Aroma Drinks Store: It is the process of registering a membership in any of the various services of the Aroma Drinks Store.
  • Third party: Any media, commercial or advertising intermediary, or any company, governmental or private entity associated with the Aroma Drinks Store by contracts to supply or obtain services, or to conduct advertising and promotion, activities or anything that would contribute to the services of the Aroma Drinks Store previously defined in the same clause.

Terms and Conditions

  • DRINKS AROMA GENERAL TRADING L.L.C maintains the https://drinks-aroma.ae/ Website (Site).
  • United Arab Emirates is our country of domicile, and the governing law is the local law.
  • Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • Visa or MasterCard debit and credit cards in AED will be accepted for payment.
  • The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt, and the amount charged to the card will be shown in your card currency.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are minors/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and https://drinks-aroma.ae/ policies and rules.
  • User is responsible for maintaining the confidentiality of their account.

Disclaimer

Aroma Drinks Store shall not bear any direct or indirect responsibility for any losses or damages suffered by companies or entities arising from the use of Aroma Drinks Store. Even with reporting of such damages and losses, Aroma Drinks Store does not have full control over what is published by members of its various services and does not review everything that is published instantly, whether automatically or manually. Aroma Drinks Store is not responsible for the loss of any of its members’ posts, information, or content in any form and does not guarantee the recovery of all or part of it, regardless of the reason, whether intentional or unintentional. Aroma Drinks Store is not responsible for any delay, interruption, or suspension of services for any reason. Aroma Drinks Store is not responsible for any products or services that result in use that violates local laws and authorities in any country, and the user bears all responsibility and consequences for the type of application and use.

Advertising

Your membership in the Aroma Drinks Store automatically entitles you to receive promotional messages and newsletters from the Aroma Drinks Store or one of its partners. These messages are used to inform you or alert you of new products in the store, the availability of certain items at reduced prices, or any news or discount offers that we think may interest you. If you find that these messages and newsletters do not suit you, you can unsubscribe from them, and the unsubscribe link will be available in all emails that you receive from the Aroma Drinks Store or one of its official partners. You can also contact customer service to cancel receiving SMS services.

Product Warranty

Some products in the Aroma Drinks Store are subject to warranty, and warranty details in terms of replacement, maintenance conditions, and duration are provided in the purchase invoice. In all cases, the product warranty is subject to the refund policy in the Aroma Drinks Store.

Shipping Products

  • Aroma Drinks Store packages all products sold through it and sometimes uses plastic or paper materials to ensure the safety of the product from shocks and vibrations.
  • Shipping is handled through third-party companies with a prestigious reputation and distinguished service or through our store for certain products.
  • Shipping takes 2 to 5 working days from the moment the purchase is confirmed. Delivery times may vary based on geographic location, especially for remote or distant areas, which may require additional time as requested by the third-party shipping service.

Refund Policy

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

Privacy Policy

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
  • https://drinks-aroma.ae/ will not pass any debit/credit card details to third parties.
  • https://drinks-aroma.ae/ takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://drinks-aroma.ae/ (website) cannot guarantee the security of any information that is disclosed online.
  • https://drinks-aroma.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.