Terms and Conditions

Terms & Conditions

  • The website https://drinks-aroma.ae/ is operated by Drinks Aroma General Trading LLC.

  • The United Arab Emirates is our country of operation, and UAE laws govern these terms.

  • Any purchases, disputes, or claims related to this website are subject to UAE law and jurisdiction.

  • Visa and MasterCard are accepted in AED (UAE Dirhams) only.

  • The price and currency shown on the checkout page match the invoice and the amount deducted in your card’s currency.

  • We do not deal with or provide services to any OFAC-sanctioned countries or restricted territories.

  • Users under the age of 18 are not allowed to register or perform transactions on the site.

  • Cardholders must retain copies of transaction records and Drink’s Aroma policies and rules.

  • Users are responsible for maintaining the confidentiality of their accounts.

Disclaimer

Drink’s Aroma is not liable for any direct or indirect losses or damages incurred by businesses or individuals through the use of its platform. We are not responsible for user-generated content or for verifying such content in real time. We do not guarantee the recovery of lost posts, data, or content. We are not liable for any interruptions, delays, or misuse of the services that may violate local laws or regulations; all responsibility lies with the user.

Promotional Messages

By registering with Drink’s Aroma, you agree to receive promotional messages and newsletters from us or our partners. These messages may inform you about new arrivals, discounts, or other updates. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting our customer service team to opt out of SMS notifications.

Product Warranty

Some products may come with a warranty. Details such as replacement policies, maintenance terms, and warranty duration are specified on the invoice. All warranties are subject to our refund policy.

Product Shipping

  • All products are securely packed using plastic or paper materials to protect them from shock and vibration.

  • Shipping is handled via reputable third-party courier services or directly by our team for select items.

  • Orders are shipped within 2 to 5 business days after confirmation. Delivery time may vary depending on the location, especially for remote areas where additional time may be required.

Refund Policy

Refunds are only processed through the original payment method, and the process may take 10 to 45 days depending on the issuing bank of the credit card.

Payment Confirmation

After successful payment, a confirmation email will be sent to the customer within 24 hours of the transaction.

Privacy Policy

  • We do not store, sell, rent, or share credit/debit card details or personal information with any third parties.

  • We do not pass credit/debit card information to any third-party service providers.

  • Drink’s Aroma takes reasonable steps to ensure data privacy and security through hardware and software methods. However, complete security cannot be guaranteed for data transmitted online.

  • Our site is not responsible for the privacy practices of external sites linked from our platform. If you provide data to those sites, their policies will apply.

We may revise these Terms and Policies occasionally to meet legal requirements or industry standards. Customers are encouraged to review this section regularly to stay informed of updates. All changes become effective immediately upon posting.