Privacy & Use Policy

Privacy & Use Policy

At Drinks Aroma UAE, we respect our customers' privacy and are committed to handling personal data clearly and securely in accordance with applicable laws and regulations in the United Arab Emirates.

Information We May Collect

This may include your name, phone number, email address, billing and shipping addresses, order and transaction information, shopping preferences, customer-service communications, and technical data such as IP address, device and browser information, usage data, and cookies.

Payment Data

Payments are processed through authorised payment providers and Shopify. We do not normally store full card details on our store servers. Payment providers may process the information required to complete a transaction under their own security requirements and policies.

How We Use Information

We use personal data to process orders, payments and delivery, provide customer support, manage accounts, returns and exchanges, prevent fraud, protect the store, improve the shopping experience, and comply with legal requirements. We may send marketing messages where consent or another appropriate legal basis applies, and customers may unsubscribe from marketing communications at any time.

Sharing Information

We may share the minimum necessary information with Shopify, payment providers, delivery companies, technology and analytics providers, customer-service providers, or public authorities where legally required. We do not sell customer personal data as a standalone commodity.

Cookies

The website uses cookies and similar technologies to operate the store, remember preferences, measure performance, and improve the shopping experience. You may be able to manage certain cookies through your browser or the consent tools available on the site.

Data Security and Retention

We take reasonable technical and organisational measures to protect personal data and retain it for as long as necessary to provide services, meet accounting and legal requirements, and resolve disputes. No method of electronic transmission or storage can be guaranteed to be completely secure.

International Data Processing

Some information may be processed by Shopify or service providers in other countries, subject to safeguards required by applicable laws.

Your Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal data, or to object to certain uses. Requests can be submitted using the contact details below, and we may need to verify your identity before responding.

Third-Party Links and Services

The website may contain links to or services from third parties. Their own privacy policies apply when you leave our domain or use an independent third-party service.

Updates

We may update this policy when our services or legal requirements change. The updated version takes effect when published on the website unless applicable law requires otherwise.

Contact

For privacy or data enquiries, email uaesales@drinksaroma.net or WhatsApp +971569919677.